Frequently Asked Questions

Find the answers to the most frequently asked questions below.

RECEIVED A GIFT VOUCHER? (with the Rondvaarten Schiedam logo)

Have you received an undated gift voucher and want to make sure you have a seat on board? Please contact the I-Punt at De Waag:
Phone: +31 (0)10 473 30 00
Email: info@sdam.nl

Or visit Museummolen De Walvisch, Westvest 229, Schiedam.

Please let us know that you have a gift voucher or complimentary ticket.
Please note: The S'DAM voucher with a date and departure time is only valid in combination with a ticket bearing the Rondvaarten Schiedam logo.
Please bring both with you to the departure point.

CRUISE SEASON

The 2026 cruise season runs from Saturday 11 April until Saturday 31 October 2026.

DEPARTURE TIMES 2026

Boat tours depart on Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday at:

  • 11:30 AM – 80-minute tour (11 April – 31 October)
  • 1:30 PM – 60-minute tour (11 April – 31 October)
  • 3:00 PM – 60-minute tour (28 April – 4 October)

Special Pancake Offer at Pannenkoe Schiedam
Enjoy a delicious pancake at a special price after your boat tour. Simply show your Whisper Boat ticket at Pannenkoe Schiedam and receive a freshly made pancake for only €7.50. Offer valid until 31 October 2026.

Children
Children aged 14 and under must be accompanied by an adult.

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Q&A

Can I board directly with my voucher, or do I need to exchange it first?
Please print your tickets and present them when boarding. You can board directly with your valid voucher.

Can I buy tickets at the departure point?
Yes. The departure (and arrival) point is next to Museummolen De Walvisch, Westvest 229, Schiedam.

Can I bring my dog on board?
No, dogs are not permitted on board. Assistance dogs are welcome.

Smoking on board
Smoking is not permitted on board any of our boats.

I have international guests. Is the tour available in English, German or French?
The live commentary is provided in Dutch only. However, a free information guide is available in English, German and French. You can request one when boarding.

Can I bring a stroller on board?
No, unfortunately this is not possible.

Is the boat wheelchair accessible?
No, unfortunately the boats are not wheelchair accessible.

Can I bring a rollator on board?
No, unfortunately this is not possible.

Is there a power outlet on board?
The Liedewij is equipped with a 220–230V power outlet.

Are life jackets available on board?
No, life jackets are not available on board.
The seat cushions can be used as flotation devices if necessary.

Do the boat tours operate in all weather conditions?
Yes, the boat tours operate in rain. Complimentary rain ponchos are available on board.
For safety reasons, tours are cancelled during thunderstorms.

Private Boat Hire
A private boat can be booked at a time that suits you. If possible, the boat can depart from a location of your choice, depending on suitable mooring facilities. Only plastic cups and glasses are permitted on board.

What is the maximum capacity of each boat?
Aleida: up to 49 passengers
Liedewij: up to 32 passengers on scheduled cruises, or 37 passengers when privately chartered.

When did the first boat tour take place?
The very first Rondvaarten Schiedam boat tour departed on Friday, 8 June 2001.